Recording Customer Details for Contact Tracing : How we use your information
To support the Contact Tracing Service (which is operated by the Public Health
Agency in Northern Ireland), Charlie’s Bar, Enniskillen is required to collect and keep a record of all staff,
customers and visitors who come onto our premises for the purpose of contact tracing.
By maintaining records of staff, customers and visitors, and sharing these with the
Contact Tracing Service we can help to identify people who may have been exposed
to the Coronavirus.
As a customer/visitor of Charlie’s Bar, Enniskillen you will be asked to provide some basic information
and contact details. The following information will be collected:
the name and telephone number of each visitor and attendee over the age of 16; and
the date of their visit or attendance and the time of their arrival.
In addition, if you only interact with one member of staff during your visit, the name of
the assigned staff member will be recorded alongside your information.
The Contact Tracing Service has asked us to retain this information for 21 days from
the date of your visit, to enable contact tracing to be carried out during that period.
We will only share information with the Contact Tracing Service if it is specifically
requested by them.
For example, if another customer at the venue reported symptoms and subsequently
tested positive, the Contact Tracing Service can request the log of customer details
for a particular time period (eg. this may be all customers who visited on a particular
day or time-band, or over a two-day period).
Under government guidance, the information we collect may include information
which we would not ordinarily collect from you and which we therefore collect only for
the purpose of contact tracing. Information of this type will not be used for other
purposes (such as surveillance of an individual’s movements or marketing activities),
and the Contact Tracing Service will not disclose this information to any third party
unless required to do so by law (eg. as a result of receiving a court order). In
addition, where the information is only collected for the purpose of contact tracing it
will be destroyed by us 21 days after the date of your visit.
However, the government guidance may also cover information that we would
usually collect and hold onto as part of our ordinary dealings with you (perhaps, for
example, your name, and phone number). Where this is the case, this information
may continue to be held after 21 days and we will use it as we usually would, unless
and until you tell us not to.
Your information will always be stored and used in compliance with data protection
legislation. The use of your information is covered by the General Data Protection
Regulations Article 6 (1) (f) – legitimate interests of the venue/establishment. The
legitimate interest in this case is the interest of the venue/establishment in cooperating
with the Contact Tracing Service in order to help maintain a safe operating environment
and to help fight any local outbreak of coronavirus.
By law, you have a number of rights as a data subject, such as the right to access
information held about you. If you are unhappy or wish to complain about how your
information is used, you should contact: DPO@health-ni.gov.uk in the first instance
to resolve your issue. If you are still not satisfied, you can complain to the
Information Commissioner's Office.